Frequently Asked Questions

At Royal Wood Products, we know our customers have important questions when it comes to pallets, crates, lumber, biofuel, and trusses. Below are some of the most common questions we receive. If you don’t see your question here, feel free to contact us—we’re happy to help!

Our Most Frequently Asked Questions

What does Royal Wood Products specialize in?

We specialize in a wide range of wood products, including standard and custom pallets, wooden crates, dimensional lumber, biofuel products (wood pellets & animal bedding), and wooden trusses for homebuilders.

Where are you located?

We are located at 213 E McLeroy Blvd, Saginaw, TX 76179. Our facility is open to customers who want to discuss custom orders or pick up their products.

What are your business hours?

Our office is open Monday – Friday from 7:30 AM – 3:30 PM. If you need assistance outside of business hours, send us a message, and we’ll get back to you as soon as possible.

How do I place an order?

You can place an order by calling us at (817) 386-0015, filling out our online contact form, or visiting our facility. Let us know what you need, and we’ll provide a quote and estimated turnaround time.


Pallets & Crates

What sizes of pallets do you offer?

We offer standard pallet sizes as well as custom-sized pallets built to your specifications. If you’re unsure what size you need, our team can help determine the right fit for your application.

Do you provide new or recycled pallets?

We offer both new and recycled pallets. Our recycled pallets are carefully inspected and repaired to ensure they meet industry standards while providing a cost-effective and eco-friendly option.

Can you build custom pallets?

Yes! We design and manufacture custom pallets based on your exact requirements. Whether you need a specific size, reinforced construction, or heat-treated wood, we can create a solution tailored to your needs.

What types of wooden crates do you provide?

We build durable wooden crates for shipping, storage, and transportation. Our crates are designed to protect fragile, oversized, and high-value items, ensuring they arrive safely at their destination.

Do you offer heat-treated pallets for international shipping?

Yes, we can provide ISPM-15 compliant heat-treated pallets for businesses shipping internationally. These pallets meet global shipping regulations to prevent pest infestations.

How long does it take to complete a pallet or crate order?

Turnaround times depend on the size of your order and current demand. Standard pallets are typically available for quick delivery, while custom orders may take a few days to a week. Contact us for an exact timeframe.


Lumber Sales

What types of lumber do you sell?

We offer dimensional lumber, including 2x4 and 2x6 boards, and can cut them to any length up to 16 feet. Our lumber is ideal for construction, woodworking, and industrial applications.

Can I request custom-cut lumber?

Yes! We can cut lumber to your exact specifications, helping you reduce waste and save time on your projects.

Do you sell lumber in bulk?

Yes, we offer bulk lumber sales for contractors, builders, and businesses needing large quantities. Reach out to us for pricing and availability.


Biofuel & Animal Bedding

What are wood pellets used for?

Our wood pellets are a high-efficiency fuel source used for heating systems, industrial energy production, and even grilling or smoking food. They provide a cleaner, more sustainable alternative to fossil fuels.

Are your wood pellets made from recycled wood?

Yes! Our wood pellets are made from compressed sawdust and wood waste, making them an eco-friendly biofuel option.

What type of animal bedding do you offer?

We provide soft, absorbent animal bedding made from clean wood shavings, perfect for horses, livestock, poultry, and pets. It’s designed to be low-dust and highly absorbent for better animal comfort.

Is your animal bedding safe for all animals?

Yes! Our bedding is non-toxic, free from harmful chemicals, and safe for animals of all sizes.


Wooden Trusses

Do you design wooden trusses?

We build to spec but do not offer truss design services. If you have a blueprint or engineering specifications, we can manufacture trusses to match your exact requirements.

What types of wooden trusses do you manufacture?

We manufacture structural wooden trusses for residential and light commercial buildings. Our trusses are made from high-quality, durable lumber to ensure strength and stability.

Can I order trusses in bulk?

Yes! We work with homebuilders and contractors who need bulk truss orders. Let us know your specifications, and we’ll provide a quote.


Delivery & Pick-Up

Do you offer delivery services?

Yes! We provide pallet and lumber delivery within our service area. Delivery fees may apply based on order size and distance.

Can I pick up my order instead of having it delivered?

Absolutely! You’re welcome to pick up your order from our facility during business hours. Contact us beforehand to ensure your order is ready for pick-up.

How quickly can I get my order?

Standard items may be available for same-day or next-day pickup/delivery, while custom orders may take longer. Contact us for an estimated timeframe based on your specific order.


Payments & Pricing

How can I get a quote?

You can request a quote by calling us at (817) 386-0015, filling out our online contact form, or visiting our facility. Provide details about the products you need, quantities, and any custom requirements, and we’ll send you pricing.

What payment methods do you accept?

We accept cash, checks, and major credit/debit cards. If you require special payment terms, let us know, and we’ll work with you.

Do you offer discounts for bulk orders?

Yes! We provide competitive pricing and bulk order discounts for businesses needing large quantities of pallets, crates, lumber, or trusses. Contact us for details.


Still Have Questions?

If you didn’t find the answer you were looking for, give us a call at (817) 386-0015 or fill out our contact form. We’re happy to help!

Let’s Talk About Your Wood Product Needs

At Royal Wood Products, we understand that every business has unique requirements when it comes to pallets, crates, lumber, biofuel, and trusses. Whether you need a custom solution, bulk order, or just have a few questions, our team is ready to help.

We’re committed to fast response times, reliable service, and high-quality craftsmanship, ensuring you get the right products on time, every time. Fill out the form, and we’ll be in touch soon to discuss how we can support your business!

Contact Our Royal Team!

What Are You Needing Help With?

Royal Wood Products

Located at:

213 E McLeroy Blvd
Saginaw, TX 76179

(817) 386-0015

Office Hours

Mon - Fri 7:30am - 3:30pm

What We Do

Royal Wood Products is a full-service wood products company dedicated to delivering high-quality packaging, biofuel, and truss solutions.

We specialize in custom pallets, crates, and lumber sales, ensuring durable and reliable packaging for businesses. Our biofuel division repurposes wood waste into energy products and animal bedding, maximizing efficiency and sustainability. Additionally, we manufacture precision-built wooden trusses to support homebuilders with top-tier materials.

Whether you need custom wood packaging, biofuel solutions, or trusses, we’re committed to delivering exceptional products and service.

Our Wood Services

  • Packaging Line: Pallets & Crates
  • Dimensional Lumber Sales
  • Wooden Trusses
  • Biofuel Wood Waste Solutions
    • Wood Pellets
    • Animal Beds

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